We’ve worked with you to identify the opportunity; we’ve both signed-off on the business case; now it’s time to make it happen.
Key amongst your concerns must be the certainty of getting the results. Far too-many IT implementations are beset with the process, cultural or technical difficulties. Fortunately, we know where the risks lie in implementations of this nature. We respect them and manage or mitigate them in a structured approach. Frankly, if you do not sufficiently understand, plan and manage around the risk of poor implementation, you should discount the ROI case!
It is too common that products are not used to their full potential. We aim to increase your ROI with our projects not only in the short term but over the system’s lifetime.
Using our experience, we will deploy a multi-disciplinary team that will work with you, in shared goals mode, to execute on a detailed implementation plan. This will address stakeholder management, clear scope linked to business benefits, change management as well as the design, implementation and deployment of the enhanced system and processes, including training.
Solutions implemented by Icon have 100% customer retention through providing extraordinary levels of skill and attention to detail in implementation. This married with a business-outcome focus and risk-management framework makes for delivery with certainty.
We do all this to challenging yet realistic timescales, so you can reap the most benefit.
You demand operational resilience from your systems: you also require the ability to exploit new business opportunities through flexible and adaptive change. We offer software maintenance and proactive business support to suit your needs ranging from normal business hours to 24×365. The services enable continuous improvement and innovation in both business and operational areas with appropriate levers to enhance the value of the systems.
Of course, we also provide core maintenance services for a reliable response to technical disruptions, and for maintaining system health and integrity. With this offering, you benefit from our insights in solutions and expertise to mitigate risk, while tapping the innovations continually introduced. Our offerings help you manage risks and enable the technical robustness of your solutions during implementation, upgrade and operations. These offerings help you gain protection for your system performance and stability.
Following successful implementation, we provide ongoing support so you can benefit from:
- product innovation
- access to an international user-group
- a roadmap of future developments
- periodic assessment around the enduring attainment of outcomes
- investigation of further business opportunities.
Of course, we also provide core maintenance services for a reliable response to technical disruptions, and for maintaining system health and integrity. With this offering, you benefit from our insights in solutions and expertise to mitigate risk, while tapping the innovations continually introduced. Our offerings help you manage risks and enable the technical robustness of your solutions during implementation, upgrade and operations. These offerings help you gain protection for your system performance and stability.
Book a free consultation today.
We’ve worked with you to identify the opportunity; we’ve both signed-off on the business case; now it’s time to make it happen.
Key amongst your concerns must be the certainty of getting the results. Far too-many IT implementations are beset with the process, cultural or technical difficulties. Fortunately, we know where the risks lie in implementations of this nature. We respect them and manage or mitigate them in a structured approach. Frankly, if you do not sufficiently understand, plan and manage around the risk of poor implementation, you should discount the ROI case!
It is too common that products are not used to their full potential. We aim to increase your ROI with our projects not only in the short term but over the system’s lifetime.
Using our experience, we will deploy a multi-disciplinary team that will work with you, in shared goals mode, to execute on a detailed implementation plan. This will address stakeholder management, clear scope linked to business benefits, change management as well as the design, implementation and deployment of the enhanced system and processes, including training.
Solutions implemented by Icon have 100% customer retention through providing extraordinary levels of skill and attention to detail in implementation. This married with a business-outcome focus and risk-management framework makes for delivery with certainty.
We do all this to challenging yet realistic timescales, so you can reap the most benefit.
You demand operational resilience from your systems: you also require the ability to exploit new business opportunities through flexible and adaptive change. We offer software maintenance and proactive business support to suit your needs ranging from normal business hours to 24×365. The services enable continuous improvement and innovation in both business and operational areas with appropriate levers to enhance the value of the systems.
Of course, we also provide core maintenance services for a reliable response to technical disruptions, and for maintaining system health and integrity. With this offering, you benefit from our insights in solutions and expertise to mitigate risk, while tapping the innovations continually introduced. Our offerings help you manage risks and enable the technical robustness of your solutions during implementation, upgrade and operations. These offerings help you gain protection for your system performance and stability.
Following successful implementation, we provide ongoing support so you can benefit from:
- product innovation
- access to an international user-group
- a roadmap of future developments
- periodic assessment around the enduring attainment of outcomes
- investigation of further business opportunities.
Of course, we also provide core maintenance services for a reliable response to technical disruptions, and for maintaining system health and integrity. With this offering, you benefit from our insights in solutions and expertise to mitigate risk, while tapping the innovations continually introduced. Our offerings help you manage risks and enable the technical robustness of your solutions during implementation, upgrade and operations. These offerings help you gain protection for your system performance and stability.
Book a free consultation today.